We are responsible for the safety of products covered under a number of EU Directives. As part of this we monitor and process non-food product recalls in Ireland and are the Irish contact point for the European Commission's rapid alert system on hazardous non-food consumer products (RAPEX).
We are responsible for monitoring compliance with the Grocery Goods Regulations. The purpose of the Regulations is to facilitate greater certainty and transparency in the dealings between suppliers and grocery businesses.
Competition and Consumer Protection Law can be complex. We aim to help businesses work in an efficient way to ensure compliance. Our guidance helps businesses to understand their obligations under law and promotes a culture of compliance.
We have responsibility for the licensing of pawnbrokers. It is an offence to carry on the business of a pawnbroker without a licence from the Commission.
We have responsibility for assessing whether entities that offer out-of-court dispute resolution services to consumers and traders in Ireland meet certain quality criteria, and for promoting these services.