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Our comprehensive research programme develops evidence based and informed insights into consumer behaviour. We publish our insights so that other organisations can understand consumer behaviours and experiences.
Household Budgeting and Financial Planning
2011 market research on consumer switching
Research on doorstep selling
Survey: consumers more empowered than ever
June 2011 research on shopper trends
March 2011 research on shopper trends
Awareness and experience of scams
Consumers and motoring costs
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