Compliance Notice - TRK Holdings Limited trading as Glencara
Enforcement type:
Compliance Notice
Date:
13 December 2024
Relevant legislation:
Misleading commercial practice prohibited under Section 42(1) of the Consumer Protection Act 2007 and as described by section 43(1) and 43 (3)(b)(xii)(I) of the Consumer Protection Act 2007
Entity/Individual:
TRK Holdings Limited
Trading as:
Glencara
Trading address:
Suite 10327, Unit 1,77 Sir John Rogerson’s Quay, Dublin 2, D02 F540
Type of business:
Online jewellery sales
Summary:
TRK Holdings Limited trading as Glencara were found to have engaged in a misleading commercial practice by providing false information in relation to the method or date of a product’s delivery, supply or provision, that would be likely to cause the average consumer to make a transactional decision that the average consumer would not otherwise make.
The CCPC served a Compliance Notice on TRK Holdings Limited trading as Glencara which took effect on 13 December 2024 directing it to do the following:
- TRK Holdings Limited, trading as Glencara, is hereby required to provide true and accurate information in all your communications, including website advertisements, with or to consumers with respect to the delivery dates of any product advertised or offered for sale by you on your website, www.glencara.ie.
Media enquiries: communications@ccpc.ie
