Guidelines for Business
Our guidance helps businesses to understand their obligations under law and promotes a culture of compliance
Car Rental
Date: 04/10/2014
Whenever a consumer hires a vehicle from you, they enter into a contract with you. The contract’s terms and conditions spell out the rights …
Guidance on Pay-TV Exclusivity in Apartment Developments
Date: 14/09/2014
The Competition Authority (predecessor of the CCPC) conducted a detailed investigation into the agreements entered into between builders and pay-TV providers in apartment blocks. The Authority formed the view that these agreements were not likely to breach competition law if they were not longer than five years in duration.
Hairdressers
Date: 23/08/2014
If you are a hairdresser or a barber, you must run your business in accordance with the relevant regulations. There are laws for the …
Guidance on preferred repairer arrangements in the insurance sector
Date: 19/08/2014
Preferred repairer arrangements involve insurance companies entering into agreements with service providers to repair, restore or replace a car or building when an insurance claim is made.
Advertising
Date: 22/07/2014
When you advertise goods or services you have to comply with the general principles that govern all advertising. This means your ads must be …
Guidance on Collective Action in the Community Pharmacy Sector
Date: 10/07/2014
This Notice provides guidance on the application of Irish and European competition law to collective action by community pharmacy contractors, and other health professionals, when engaging with the Health Services Executive (HSE).
Petrol Stations
Date: 22/06/2014
There are various rules about how petrol stations and other shops and services display their prices, so that consumers can make price comparisons and …
Guide to Unfair Terms in Contracts
Date: 21/06/2014
We have published guidelines for businesses to help them comply with the legislation on unfair terms in consumer contracts. The guidelines assist in explaining what an unfair term is and how a business can ensure that their standard form consumer contracts terms are fair.
Small Claims
Date: 21/06/2014
Sometimes businesses are taken to court through the Small Claims process by consumers or other businesses. Among the reasons consumers and businesses use this …
Services
Date: 28/11/2022
Consumers buying from businesses based in Ireland or the EU have strong consumer rights. These rights are part of the Consumer Rights Act 2022 …
