M/19/045 – TELUS/ Triple C
Transaction details
The proposed acquisition whereby TELUS International (Cda) Inc. will acquire sole control of Triple C Holding Sàrl has been cleared by the Competition and Consumer Protection Commission.
| Notification date | Decision date |
|---|---|
| Thursday December 19, 2019 | Thursday, January 23, 2020 |
| Parties Involved | Business activities |
|---|---|
| TELUS International (Cda) Inc. | TELUS International (Cda) Inc. is a global provider of customer experience and business services to clients operating in a number of industries, including information and communications, healthcare, gaming, travel and hospitality as well as fintech and financial services industries. |
| Triple C Holding Sàrl | Triple C Holding Sàrl trades as Competence Call Center and is a pan-European business process outsourcing provider headquartered in Berlin, Germany. It provides services in the form of customer care and customer relationship management and content moderation operating 22 sites across 11 countries. |
| Economic sector | Media merger |
|---|---|
| Business Process Outsourcing | No |
| Submissions from third parties due by: | |
|---|---|
| Phase 1 | Phase 2 |
| Tuesday, January 7, 2020 | |
| Current status: Completed |
|---|
| Cleared (Phase 1) |
| Authorised Officer Assigned | Contact Details |
|---|---|
| Harry Costello | Email: harrycostello@ccpc.ie |
Media enquiries: communications@ccpc.ie
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