Consumer Contacts Report H1 2022
The Competition and Consumer Protection Commission has released its Consumer Contacts Report for January – June 2022. The report details the number and nature of contacts to the CCPC’s consumer helpline. Key statistics include:
- 16,507 consumers contacted the CCPC helpline in the first half of this year, with faulty goods and services heading the list of reasons people got in touch.
- Vehicles & transport and telecommunications topped the list of sectors the CCPC was contacted about between January 1st and June 30th of this year.
- The vast majority of contacts related to businesses based in Ireland, which will now be subject to the new Consumer Rights Act.
Attachments:
CCPC Contacts Report H1 2022
Return to Market Research
