Complaints Bureau - CCPC Consumers

Do you have a problem with a service supplier such as a builder or solar panel installer? Learn more about your rights.

When renting a car, it is important to understand the agreement and to know what happens if the car is damaged while you are renting it.

When a business sells a product or service that doesn’t meet basic expectations, they must offer you a solution.

If you buy a used car from a dealer, you are protected under consumer law. Find out your rights when something goes wrong.

With our free, independent Money Tools you can compare the costs and features of the main financial products available to you.

Find out what happens to consumers when a company goes out of business.

Many car dealers offer PCPs as a way to pay for a car. Learn how PCPs work and what to consider before signing up.

Sometimes problems arise after you buy goods or services. Find out the steps to take to resolve your issue.

Know your rights under EU law if your flight is delayed, cancelled, or if you are denied boarding.

Buy Now Pay Later is a type of loan offered by businesses. It allows you to spread the cost over a number of months or years.

Find out about the different types of investment products, including the risks involved and fees and charges.

Travel insurance can cover you against losses such as damaged or delayed luggage, cancelled flights, illness or injury, and more.

The Complaints Bureau