CCPC opens investigation into Ticketmaster sale of Oasis tickets

September 6, 2024

The Competition and Consumer Protection Commission (CCPC) has opened an investigation into Ticketmaster Ireland and its handling of the sale of Oasis tickets on the weekend of 31 August 2024. This follows a review of more than 100 complaints received by the CCPC helpline.

Brian McHugh, Chair of the CCPC, says:

“The CCPC has reviewed more than 100 contacts from consumers who are very disappointed and frustrated about their experience of buying tickets for Oasis concerts. While companies in Ireland are allowed to respond to market demand, there are legitimate concerns over how consumers were treated and we have decided that an in-depth investigation is necessary. If we find that consumer protection laws were broken we will take action.

The CCPC is grateful to consumers who have taken the time to call or email our helpline to share their experiences with us as their stories have helped us develop a picture of last weekend’s events.”

The CCPC would welcome written comments and any supporting materials from consumers about their experience of buying, or attempting to buy, Oasis tickets on the weekend of 31 August 2024. Consumers can send this to the investigation team at CEDinvestigation@ccpc.ie

As an investigation has now been opened, the CCPC cannot provide further comment at this time.

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