Product recalls
Whirlpool Safety Warning Product Recall
July 22, 2019
DO YOU OWN A TUMBLE DRYER FROM ONE OF THESE BRANDS?
WHAT TO DO!
If your dryer was made before September 2015 and you have not had it modified by the manufacturer, it may pose a risk of fire.
If your dryer is affected by this warning, you must unplug it immediately and stop using it until it has been made safe.
Please contact the number above to choose from a variety of free replacement or repair options that are outlined below available to you.
THE CALL CENTRE IS OPEN 7 DAYS A WEEK
- A free replacement dryer:
Consumers can choose between a new vented or condenser dryer, provided free-of-charge. Whirlpool will also arrange for free-of-charge collection and disposal of the consumer’s old dryer.
- A free-of-charge in-home modification:
A Whirlpool engineer will visit the consumer’s home to carry out the free-of-charge safety upgrade. The appointment takes approximately one hour and consumers can schedule the engineer visit for a date and time that is convenient to them.
- A heavily discounted upgrade:
Consumers can return their affected dryer and upgrade to a superior model for a fraction of the retail price – €85 for a vented model or €136 for a condenser dryer. Whirlpool will also arrange for free-of-charge collection and disposal of the consumer’s old dryer.
These dryers are a higher specification than the free replacement option.
- An age-based refund:
Consumers can return their affected dryer and receive a refund up to €165, with the value dependent on the age of the appliance. Whirlpool will also arrange free-of-charge collection and disposal of the consumer’s old dryer.
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