Flights

When you travel by air you have rights under EU law if something goes wrong. These rights apply if:

  •  you are flying within the EEA (the EU, plus Norway and Iceland) and Switzerland
  •  you are flying from an airline in the EEA or Switzerland, to outside the EEA and Switzerland
  • you are flying to the EEA and Switzerland from another country on an EEA/Swiss airline

The Irish Aviation Authority (IAA) is responsible for enforcing EU rules on flights. There is comprehensive information on your rights when you fly on the IAA website.

You have rights if your flight is delayed, cancelled, or if you are denied boarding.

Reduced Mobility

People with a disability or reduced mobility have specific rights when travelling by air. Tour operators, airlines and airport authorities must provide practical help to people with a disability or reduced mobility free of charge.

You can avail of assistance for mobility issues in airports in all EU Member States and Norway. For more information about travelling with reduced mobility, see IAA.ie.

Travel Insurance

If you run into problems with a flight, and you do not have consumer rights, you may be able to claim for some of your losses if you have travel insurance. Check your policy terms to see what you can claim for.

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